To use child development support regularly, your child needs a certificate issued by your ward or city office. The process looks intimidating in Japanese and is actually quite manageable. Here is the whole thing in English, including what to bring and what to ask.
The tsūsho jukyūsha-shō (通所受給者証) is a certificate that lets a child use "children's attendance support services" — child development support (児童発達支援), the after-school day service for school-age children (放課後等デイサービス), and visiting support at daycare and kindergarten (保育所等訪問支援). It works like a voucher: it states how many days per month your child may attend (the shikyū-ryō, 支給量), and the public system pays 90% of the cost.
It is not a disability handbook (療育手帳), and you do not need a handbook to get it. It is also different from the child medical-expense certificate (子ども医療費受給者証), which has a similar name and covers doctor's visits.
It is issued by the ward or city where your child is registered as a resident — the same office that handles your residence registration (住民登録). What matters is that your child has resident registration in Japan, not your nationality. The certificate is issued by your home ward but can be used at a classroom in another ward; families from outside Shinjuku attend our classroom with certificates from their own wards.
If you have already visited us, steps 1, 4 and 7 are much easier: we can explain what to say, and the contract is with a classroom you already know.
The exact list differs by ward and by the child's situation, so your ward office will tell you at the first consultation. Typically it includes the application form, a document showing that support is needed (a doctor's opinion letter, a health-check record, a referral from the child development support centre — a formal diagnosis is not required), and something showing your child's My Number. Bring your residence card and your child's health records (the maternal and child health handbook, 母子手帳, if you have one).
From application to the start of service is usually about a month. The certificate is typically valid for about a year and renewed annually; if you want more days per month, you can ask at renewal, and sometimes mid-term. The renewal notice and the review of the plan (モニタリング) are in Japanese — tell us when they arrive and we will help you read them.
| Counter | What for | Where / phone |
|---|---|---|
| Disability Welfare Division, Support Section 障害者福祉課 支援係 | Consultation and application for the certificate | Shinjuku City Office 2F, 1-4-1 Kabukichō · 03-5273-4583 |
| Child Development Support Centre "Aiai" 子ども総合センター 児童発達支援センター「あいあい」 | Developmental consultation, assessment, guidance on services | 7-3-29 Shinjuku, Children's General Centre 2F · 03-6273-8701 |
| Shinjuku Multicultural Plaza しんじゅく多文化共生プラザ | Help in English, Chinese, Korean, Thai, Burmese, Nepali | Hygeia 11F, 2-44-1 Kabukichō · 03-5291-5171 |
Other wards have the same counters under slightly different names — look for the disability welfare division (障害福祉課 / 障害者福祉課) of your ward, or ask at the ward's foreign-resident help desk.
Sources: Shinjuku City — children's attendance support / application counter (Japanese) · Shinjuku City — Children's General Centre "Aiai" (Japanese) · Shinjuku Multicultural Plaza (English) · Children and Families Agency — user fees (Japanese)
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You do not need a diagnosis, a certificate, or fluent Japanese to take the first step. Send us a message in English, tell us your child's age and what you are noticing about their speech and language, and we will take it from there.